Epic Beaker CP/AP Analyst — LIS & Interface Expert

Cambridge Health Alliance; Malden (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

The Cambridge Health Alliance IT department is seeking an Epic Beaker CP/AP Support Analyst to provide operational, technical, and workflow support for Epic Beaker and related laboratory information systems across inpatient and outpatient environments.

You will ensure reliable laboratory operations through system monitoring, testing, upgrades, data validation, and workflow optimization while maintaining compliance with healthcare regulations.

Qualifications

• Current Epic Beaker CP/AP certification
• Hospital-based Epic Beaker support experience
• Knowledge of HL7 messaging, interfaces, and Epic integration
• Strong understanding of clinical laboratory workflows and terminology
• Excellent troubleshooting, analytical, communication, and collaboration skills

Responsibilities

• Monitor and support daily LIS operations and related interfaces.
• Troubleshoot Epic integrations, interface errors, result transmission issues, and data discrepancies.
• Configure, test, and maintain system mappings.
• Validate laboratory orders, results, and specimen tracking across systems.
• Support upgrades, patches, enhancements, and testing activities.
• Partner with laboratory staff, clinicians, IT teams, vendors, and operational leaders to resolve issues and improve workflows.
• Document system configurations, workflows, and issue resolutions.
• Participate in on-call support and incident response as needed.
• Maintain compliance with healthcare, privacy, security, and regulatory requirements.

Skills

Epic Beaker CP/AP

LIS knowledge

Healthcare IT support

Troubleshooting

Tools

Epic Beaker

HL7 interfaces

Job description

The Cambridge Health Alliance IT department is seeking an Epic Beaker CP/AP Support Analyst to provide operational, technical, and workflow support for Epic Beaker and related laboratory information systems across inpatient and outpatient environments.

You will ensure reliable laboratory operations through system monitoring, testing, upgrades, data validation, and workflow optimization while maintaining compliance with healthcare regulations.