Applications Analyst III- Epic Beaker CP/AP Support Analyst

Koitecc Solutions; Malden, Northern (MA, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Cambridge Health Alliance (CHA) is seeking an Applications Analyst III to provide Epic Beaker CP/AP support in a hospital laboratory environment. The role focuses on operational, technical, and workflow support for Beaker across inpatient and outpatient settings.

The ideal candidate holds Epic Beaker CP/AP certification and has hands-on Beaker experience. Expect on‑site work with 40 hours per week, day schedule, and on‑call duties while ensuring compliant, reliable LIS operations.

Qualifications

• Current Epic Beaker CP/AP certification.
• Hospital Beaker support experience preferred.
• Knowledge of HL7 messaging, interfaces, and Epic integration.
• Strong understanding of clinical laboratory workflows and terminology.

Responsibilities

• Monitor and support daily LIS operations and related interfaces.
• Troubleshoot Epic integrations, interface errors, result transmission issues, and data discrepancies.
• Configure, test, and maintain system mappings.
• Validate laboratory orders, results, and specimen tracking across systems.
• Support upgrades, patches, enhancements, and testing activities.
• Partner with laboratory staff, clinicians, IT teams, vendors, and operational leaders to resolve issues and improve workflows.
• Document system configurations, workflows, and issue resolutions.
• Participate in on‑call support and incident response as needed.
• Maintain compliance with healthcare, privacy, security, and regulatory requirements.

Skills

Epic Beaker CP/AP

LIS knowledge

HL7 messaging

Troubleshooting

Communication

Tools

HL7 interfaces

Epic integrations

Data validation

Job description

Applications Analyst III- Epic Beaker CP/AP Support Analyst (Job ID: 12318)

Location: Commerce Place

Category: Information Technology

Department: IT EPIC

Job Type: Full time

Union Name: Non Union

Work Schedule: Day

Length Of Shift(s) In Hours: 8

Shift Details: Monday-Friday 8:30a-5:00p

Hours/Week: 40

Weekend Requirements: No

Holiday Requirements: No

On Call Requirements: Yes

The Information Technology Department at Cambridge Health Alliance empowers high-quality, equitable, and patient-centered care through innovative and secure health IT solutions. Grounded in CHA’s mission and strategic plan, IT supports clinical, operational, and academic excellence by providing reliable infrastructure, safeguarding health information, and enabling data-driven decision-making. With a future-focused approach, the team works to enhance access, advance health equity, and drive innovation across the system.

Epic Beaker CP/AP Support Analyst

The Epic Beaker CP/AP Support Analyst provides operational, technical, and workflow support for Epic Beaker and related laboratory information systems across inpatient and outpatient environments. This role ensures reliable laboratory operations through system monitoring, issue resolution, interface support, testing, upgrades, data validation, and workflow optimization.

The ideal candidate holds current Epic Beaker CP/AP certification and has hands‑on experience supporting Beaker in a hospital laboratory setting. Strong knowledge of Anatomic Pathology, Clinical Pathology, LIS functionality, laboratory interfaces, orders, results, specimen tracking, system mappings, and cross‑application workflows is required. Experience with HL7, interface engines, and Epic integrations is strongly preferred.

Key Responsibilities

• Monitor and support daily LIS operations and related interfaces.
• Troubleshoot Epic integrations, interface errors, result transmission issues, and data discrepancies.
• Configure, test, and maintain system mappings.
• Validate laboratory orders, results, and specimen tracking across systems.
• Support upgrades, patches, enhancements, and testing activities.
• Partner with laboratory staff, clinicians, IT teams, vendors, and operational leaders to resolve issues and improve workflows.
• Document system configurations, workflows, and issue resolutions.
• Participate in on‑call support and incident response as needed.
• Maintain compliance with healthcare, privacy, security, and regulatory requirements.

Preferred Qualifications

• Current Epic Beaker CP/AP certification
• Hospital‑based Epic Beaker support experience
• Knowledge of HL7 messaging, interfaces, and Epic integration
• Strong understanding of clinical laboratory workflows and terminology
• Excellent troubleshooting, analytical, communication, and collaboration skills

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, **

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