Epic Beaker - Application Analyst

Exact Sciences Corporation; Madison (WI); On-site; USD 67,000 - 109,000; Full time

Job summary

A leading company in the healthcare industry seeks an Epic Beaker - Application Analyst to support lab operations via software design and configuration. The successful candidate will navigate technical issues, engage with users, and maintain vendor communication. This role requires a blend of analytical skills and a solid educational foundation, with a competitive salary range.

Benefits

Paid time off for vacation and holidays

Retirement savings plan

Wellness support

Health benefits including medical, dental, and vision coverage

Qualifications

• 2+ years as a Subject Matter Expert in relevant areas.
• Must obtain relevant Epic software certification within 6 months.
• Proven ability to adapt to changing user needs.

Responsibilities

• Identify and implement necessary system changes.
• Guide workflow design and support end users.
• Communicate with vendors and maintain project timelines.

Skills

Problem-Solving

Communication

Flexibility

Teamwork

Education

Bachelor’s degree in Business Administration or related field

Job description

Epic Beaker - Application Analyst page is loaded

Epic Beaker - Application Analyst

Apply locations US - WI - Madison time type Full time posted on Posted 5 Days Ago job requisition id R25-9635

Help us change lives

At Exact Sciences, we’re helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

As an Epic Beaker - Application Analyst, you will work on software design and configuration, as well as upgrades and improvement for lab operations. As the primary support contact for application end-users, the Application Analyst will work to identify issues that arise in the application area as well as issues that impact other application teams, and collaborate to resolve them. The Application Analyst will guide workflow design, building and testing the system, and analyzing other technical issues associated with the lab operation and business software.

We are seeking an analyst to support a combination of screening and precision oncology products.

Essential Duties

include but are not limited to the following:

• Identify and implement requested changes to the system.

• Guide workflow design, building and testing the system, and analyzing other technical issues.

• Serving as a liaison between organizational needs and the software vendor’s implementation staff.

• Maintain regular communication with the vendor, including participating in weekly project team meetings.

• Work with vendor representatives, your organization's business community, and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline.

• Develop an understanding of operational needs to set the direction for the organization's workflows.

• Participate in training and working with end users.

• Troubleshoot problems and questions.

• Provide end-user support for issues entered in to issue tracking systems.

• Review the status of projects and issues with project leadership.

• Hold regularly scheduled communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, and upcoming milestones.

• Support and comply with the company’s Quality Management System policies and procedures.

• Regular and reliable attendance.

• Ability to work normal work within business hours, as well as on call, with potential for nights and weekends.

• Able to work within a cross functional team.

• Strong problem-solving skills.

• Ability and willingness to take ownership of work activities and ensure that they done in a timely, accurate and efficient manner.

• Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks and to help others.

• Ability to communicate information clearly and concisely with project leadership, subject matter experts and key stakeholders.

• The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.

• Ability and willingness to learn new software application.

• Ability to use computers daily in an interactive manner for extended periods of time and up to 8 hours per day.

• Ability to operate telephone system and computer keyboard and printer.

• Ability to lift up to 10 pounds for approximately 5% of a typical working day.

• Ability to work seated for approximately 50% of a typical working day. Ability to work standing for approximately 50% of a typical working day.

• Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day.

• Ability to comply with any applicable personal protective equipment requirements.

• Ability to travel approximately 5% of working time.

Minimum Qualifications

• Bachelor’s degree in Business Administration or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of degree.

• 2+ years Subject Matter Expert in one or more of the following areas: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry.

• Possession of or ability to obtain relevant Epic software application(s) certification within 6 months of hire.

• Demonstrated flexibility with respect to changing end-user business needs.

• Authorization to work in the United States without sponsorship.

• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications

• Previous experience configuring EHR system(s) or lab management/ordering workflows.

#LI-CB1

Salary Range:

$67,000.00 - $109,000.00The annual base salary shown is for this position located in US - WI - Madison on a full-time basis. In addition, this position is bonus eligible, and is eligible to be considered for company stock at hire and on an annual basis.

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits .

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here .

Not ready to apply? Join our Talent Community to stay updated on the latest news and opportunities at Exact Sciences.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub . The documents summarize important details of the law and provide key points that you have a right to know.