Epic Beaker Analyst II

Duly Healthcare; Downers Grove (IL); Remote; USD 73,000 - 111,000; Full time

Job summary

A leading healthcare organization is seeking an Epic Beaker Systems Analyst II to configure and optimize their electronic medical record system. You will handle enhancements, collaborate across departments, and contribute to ongoing improvements within a supportive team environment. Ideal candidates possess strong analytical and communication skills, along with a robust understanding of laboratory operations.

Benefits

Comprehensive medical, dental, and vision benefits

Employer provided life and disability insurance

$5,250 Tuition Reimbursement per year

Immediate 401(k) match

40 hours paid volunteer time off

Parental leave at 100% pay

Qualifications

• Bachelor’s Degree in Computer Science, Health Informatics, Clinical Laboratory Science, or related field required.
• 3+ years of Epic application support or analysis experience required.
• Epic Beaker Certification preferred.

Responsibilities

• Configure, test, document, and deploy Epic Beaker system changes.
• Manage and resolve break/fix incidents related to Epic Beaker.
• Collaborate with Epic analysts and developers for application enhancements.

Skills

Analytical skills

Communication skills

Documentation

Education

Bachelor’s Degree in Computer Science

Bachelor’s Degree in Health Informatics

Bachelor’s Degree in Clinical Laboratory Science

Job description

Overview

Epic Beaker Systems Analyst II

Location: Remote, IL

Schedule: Full-Time
Department: IT

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.

• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Summary

Join a team that is transforming healthcare through precision, innovation, and integrity. As an Epic Beaker Systems Analyst II at Duly Health and Care, you will play a critical role in configuring and optimizing our integrated Epic electronic medical record system. This position is ideal for individuals who thrive on depth, consistency, and long-term system excellence — whether your someone who values mastery, an individual who builds with care, a Tech Expert who sees the system in every detail, or a Visionary who thinks in frameworks.

This is not just a support role — you’ll own enhancements, collaborate across disciplines, and contribute to the long-term roadmap of our clinical laboratory systems. You’ll balance daily issue resolution with impactful project work in an environment that values structure, autonomy, and technical excellence.

Responsibilities

• Configure, test, document, and deploy Epic Beaker system changes in alignment with clinical and operational goals
• Serve as a subject matter expert for Epic Beaker functionality, interfacing regularly with lab and IT stakeholders
• Manage and resolve break/fix incidents and service requests related to Epic Beaker in a timely and structured fashion
• Develop and maintain workflows, documentation, and configuration standards to support system continuity
• Participate in integrated testing across Epic modules to ensure functionality in an enterprise-wide environment
• Collaborate with other Epic analysts and developers to support application enhancements, upgrades, and optimization efforts
• Independently manage small to medium-sized projects or support larger initiatives led by senior Epic team members
• Analyze data trends, identify system improvement opportunities, and present recommendations using logical, evidence-based reasoning
• Ensure system changes meet compliance, validation, and documentation standards, especially related to laboratory data and reporting
• Participate in the on-call rotation and provide after-hours support as needed for high-priority issues or upgrades

Qualifications

Education & Experience Requirements

• Bachelor’s Degree in Computer Science, Health Informatics, Clinical Laboratory Science, or related field (required)
• 3+ years of Epic application support or analysis experience, preferably with Epic Beaker (required)
• Epic Beaker Certification (Preferred: CP and AP) other Epic Certifications
• Strong understanding of laboratory operations, workflows, and regulatory standards
• Proven ability to work independently and collaboratively in a high-performing, matrixed environment
• Experience with integrated Epic systems and understanding of downstream impact to modules such as AMB, Results Routing, and MyChart
• Exceptional analytical, documentation, and communication skills — with a bias for thoughtful execution and system integrity

The compensation for this role includes a base pay range of $73,399-$110,098 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.