Epic Analyst - Community Connect (Hybrid)

Premier Health; Dayton (OH); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work schedule

Occasional in-person work in Dayton

Job summary

Premier Health in Dayton, OH seeks an Epic Analyst within the Digital Health & Technology Department to support the Community Connect program. You will optimize and support Epic systems that improve workflows, care team collaboration, and patient experiences.

This full-time role offers hybrid work with occasional in-person days at local offices. You will lead change requests, troubleshoot incidents, mentor junior analysts, and collaborate across clinical, technical, and operational teams to

Qualifications

• Associate Degree with 6+ years job experience and 3 years Epic experience
• Bachelor Degree with 4+ years job experience and 2 years Epic experience
• Area of study: Nursing, Medical Technology, Radiology, Mathematics, Engineering, Biomedical Engineering, Laboratory, Pharmacy, or Medicine
• Experience implementing clinical/healthcare information systems in a large, complex healthcare organization; knowledge of Microsoft Office Suite
• Proven analytical and problem-solving skills; strong organizational, interpersonal, and communication abilities; both verbal and written communication; strong documentation skills

Responsibilities

• Process and implement approved change requests within established SLAs
• Respond to system incidents and provide user support to correct and prevent recurrence
• Lead projects or collaborate as a team member and provide estimates for complex work
• Provide back-up support and share knowledge with team members
• Work independently with minimal supervision
• Learn Premier Health IT policies, change management, incident handling and SLAs
• Mentor other programmer analysts in development, implementation, and problem resolution
• Evaluate software/hardware and make recommendations to improve operations

Skills

Epic systems

Healthcare IT

Change management

Communication skills

Analytical thinking

Education

Associate Degree + 6+ yrs exp & 3 yrs Epic

Bachelor Degree + 4+ yrs exp & 2 yrs Epic

Tools

Microsoft Office Suite

Job description

Premier Health in Dayton, OH seeks an Epic Analyst within the Digital Health & Technology Department to support the Community Connect program. You will optimize and support Epic systems that improve workflows, care team collaboration, and patient experiences.

This full-time role offers hybrid work with occasional in-person days at local offices. You will lead change requests, troubleshoot incidents, mentor junior analysts, and collaborate across clinical, technical, and operational teams to