Environmental Services Process Leader

OhioHealth; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

OhioHealth in Columbus, OH seeks a process leadership professional to manage and improve department processes within Environmental Services. The role includes coaching teams, promoting service quality, and aligning with the organization’s scorecard and leadership model.

Evening shift, 40 hours per week, with focus on safety, quality, and efficiency in daily operations. Prior experience in hospital environmental services is preferred.

Qualifications

• High School or GED required.
• 3 years in environmental or cleaning services field or hospital field.
• Basic computer knowledge and customer service skills.

Responsibilities

• Develops and manages process planning with objectives, resources, and barriers.
• Monitors tools used in process management (timelines, plans, measurement).
• Educates and trains all levels within Transport/Environmental Service staff.
• Reports on process progress to managers and suggests adjustments.
• Maintains department process flows and measurement records.
• Promotes and maintains staff objectives and fair supervision.
• Drives customer service initiatives and training across staff.
• Supervises and evaluates work progress of employees.

Skills

Process leadership

Training

Customer service

Data measurement

Problem solving

Leadership

Education

High School diploma

Tools

Microsoft Office

Job description

OhioHealth in Columbus, OH seeks a process leadership professional to manage and improve department processes within Environmental Services. The role includes coaching teams, promoting service quality, and aligning with the organization’s scorecard and leadership model.

Evening shift, 40 hours per week, with focus on safety, quality, and efficiency in daily operations. Prior experience in hospital environmental services is preferred.