Environmental Services / Custodial Manager 2

Sodexo; Pasadena (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Sodexo is seeking an Environmental Services / Custodial Manager 2 for Huntington Hospital in Pasadena, CA. This managerial position requires strong leadership skills and prior healthcare experience to ensure high patient satisfaction and maintain cleanliness standards. Responsibilities include managing staff during the night shift, ensuring compliance with health standards, and providing exceptional service to patients and visitors. Ideal candidates will possess excellent customer service skills and a commitment to fostering a diverse and inclusive environment.

Benefits

Free onsite parking

$15/day meal allowance

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• Experience leading and managing a team in a healthcare setting.
• Strong customer service skills and ability to motivate team members.
• Proficient in handling communication with staff and patients.

Responsibilities

• Drive client and patient satisfaction scores.
• Provide a clean and safe environment for all stakeholders.
• Lead teams and departmental projects effectively.

Skills

Leadership

Customer Service

Project Management

Technology Proficiency

Communication

Safety Awareness

Education

Associate's Degree

Job description

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Role Overview

Come join our dynamic team! Sodexo is seeking an Environmental Services / Custodial Manager 2 for Huntington Hospital. Huntington Hospital is situated just north of Downtown Los Angeles in Pasadena, CA. It's a level 2 trauma hospital licensed for 619 beds. This position will report to an operations manager and will manage the Environmental Services staff on 3rd shift (10:00pm-6:30am) to deliver an exceptional patient experience every day. Schedule will consist of rotating weekends. Looking for a manager with strong customer service skills, great employee relations, knowledge of patient interviewing, black light, and quality assurance inspections. Floor care knowledge is a plus!

Free onsite parking + $15/day meal allowance included!

Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

What You'll Do

• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• lead teams and departmental projects and initiatives;
• effectively manage the Unit Operating System; and/or
• support a diverse and inclusive workforce.
  

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;
• have customer service and/or guest satisfaction in a healthcare or hospitality;
• possess strong leadership skills and has the ability to work independently to drive program;
• monitor compliance and reach project target dates of completion;
• have experience effectively managing projects within agreed upon timelines;
• are results and safety driven;
• are proficient with computers and other technology;
• the ability to speak Spanish is preferred, and will assist in managing this workforce; and/or
• able to work, Monday through Friday, 10:00pm - 6:30am, with a rotating weekend schedule.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience