Entry-Level Universal Banker: Grow Relationships & Service

Citigroup Inc.; Los Angeles (CA); On-site; USD 48,000 - 62,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k) retirement plan

Paid time off

Job summary

Citigroup Inc. is seeking an entry-level Universal Banker in Los Angeles to support sales and service activities within the branch.

The role focuses on fostering customer relationships, assisting with account openings, and resolving service issues while adhering to bank policies. You will participate in seminars, micromarketing events, and product initiatives, creating sales opportunities from service transactions and escalating issues as needed.

Qualifications

• 1-3 years of relevant experience.
• Strong written and verbal communication skills.
• Retail banking or similar experience preferred.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions per bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve complaints promptly.
• Support sales/service activities within the branch (seminars, events, campaigns).
• Adhere to regulatory procedures to ensure safety of assets.
• Assess risk and maintain compliance in decisions.

Job description

Citigroup Inc. is seeking an entry-level Universal Banker in Los Angeles to support sales and service activities within the branch.

The role focuses on fostering customer relationships, assisting with account openings, and resolving service issues while adhering to bank policies. You will participate in seminars, micromarketing events, and product initiatives, creating sales opportunities from service transactions and escalating issues as needed.