Branch Banking: Sales & Service Associate

Citi; Los Angeles (CA); On-site; USD 48,000 - 62,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability保险

Wellness programs

Paid time off

Job summary

Citi is seeking an entry level Universal Banker in Los Angeles to assist in the execution of sales, products or service activities in coordination with the customer service team. The role aims to foster customer loyalty and support sales to individual consumer clients.

You will help open basic accounts, resolve service issues, and execute transactions in line with bank policies. This part-time position includes competitive benefits and growth opportunities within Citi's consumer sales family.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Education

High School diploma or equivalent

Job description

Citi is seeking an entry level Universal Banker in Los Angeles to assist in the execution of sales, products or service activities in coordination with the customer service team. The role aims to foster customer loyalty and support sales to individual consumer clients.

You will help open basic accounts, resolve service issues, and execute transactions in line with bank policies. This part-time position includes competitive benefits and growth opportunities within Citi's consumer sales family.