Entry-Level Bank Sales & Service Specialist

Citi; Los Angeles (CA); On-site; USD 48,000 - 62,000; Part time

Job summary

Citi in Los Angeles, CA is hiring an entry-level Universal Banker to support branch sales and service initiatives. You will assist with account openings, handle routine transactions, and identify sales opportunities while delivering excellent customer service.

The role requires 1-3 years of relevant experience, a high school diploma or equivalent, and clear written and verbal communication skills. Part-time schedule and competitive benefits are included.

Qualifications

• 1–3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Clearly demonstrates written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Retail banking experience

Communication skills

Team collaboration

Education

High School diploma or equivalent

Job description

Citi in Los Angeles, CA is hiring an entry-level Universal Banker to support branch sales and service initiatives. You will assist with account openings, handle routine transactions, and identify sales opportunities while delivering excellent customer service.

The role requires 1-3 years of relevant experience, a high school diploma or equivalent, and clear written and verbal communication skills. Part-time schedule and competitive benefits are included.