Entry-Level Technical Sales Support Specialist

Burnett Specialists; Houston (TX); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Temp-to-hire

Fully onsite

Job summary

Burnett Specialists is seeking a detail-focused, customer-oriented individual for a technical support/quotations role in Northwest Houston. You will respond to inquiries, prepare quotations from specifications, and coordinate with sales, engineering, and production to move projects forward.

Ideal for a recent graduate with mechanical/electrical aptitude; onsite schedule Mon-Fri 8:00–5:00, temp-to-hire with opportunity for long-term employment after training.

Qualifications

• Technical background in mechanical, electrical, manufacturing, or related field.
• Recent graduates and entry-level candidates encouraged to apply.
• Strong customer service and communication skills.
• Include your typing speed (WPM) on your resume; basic Excel proficiency.
• Familiarity with ERP systems; Epicor preferred.

Responsibilities

• Respond to customer inquiries regarding product specifications, pricing, quotes, orders, and delivery status by phone and email.
• Review requests, drawings, and specs to prepare accurate quotations.
• Coordinate with sales, engineering, and production to gather information and resolve questions.
• Assist with pricing calculations, estimates, and project documentation.
• Enter and maintain customer, quotation, and order data in systems.
• Track quotations and follow up on pending requests to move projects forward.
• Coordinate order details, delivery schedules, and updates to customers.
• Identify alternative product options meeting needs and requirements.
• Resolve customer concerns with appropriate departments.
• Manage multiple requests and projects while maintaining accuracy and deadlines.

Skills

Customer service

Attention to detail

Communication skills

Typing speed

Education

Technical background or related field

Tools

Epicor ERP

Excel

Job description

Burnett Specialists is seeking a detail-focused, customer-oriented individual for a technical support/quotations role in Northwest Houston. You will respond to inquiries, prepare quotations from specifications, and coordinate with sales, engineering, and production to move projects forward.

Ideal for a recent graduate with mechanical/electrical aptitude; onsite schedule Mon-Fri 8:00–5:00, temp-to-hire with opportunity for long-term employment after training.