Entry Level Technical Data Entry Specialist - Remote

Jobcertify; Nashville (TN); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading company in data solutions is seeking an Entry Level Technical Data Entry Specialist to assist with a project involving a system conversion. This remote position requires individuals with at least 2 years of customer service experience and technical proficiency. Responsibilities include guiding users through new application installations and ensuring accurate documentation. Ideal candidates should demonstrate strong attention to detail and the ability to follow detailed workflows.

Qualifications

• Minimum of 2 years in Customer Service-related roles.
• Technologically proficient, no formal IT support required.
• Demonstrate strong attention to detail.

Responsibilities

• Assist with system conversion by confirming setup with users.
• Download new applications on user devices remotely.
• Guide users in accessing the new application.

Skills

Customer Service experience

Technical savviness

Attention to detail

Ability to follow detailed process workflows

Job description

Entry Level Technical Data Entry Specialist - Remote

Job Openings Entry Level Technical Data Entry Specialist - Remote

About the job Entry Level Technical Data Entry Specialist - Remote

Arkestrois hiring for a Technical Data Entry Specialists to assist with a system conversion project.

What You’ll Do

• Reach out to internal users to confirm current system setup and availability for new application installation
• Use a remote desktop tool to sign in and download the new application on each user's device
• Guide the user through entering their current login information to access the new application
• Update documentation to ensure all users have been assisted

Skills / Experience You Will Need

• 2+ years of Customer Service related experience
• Technical savviness (but formal IT Support experience is NOT required)
• Strong attention to detail
• Ability to follow detailed process workflows

Primary Responsibilities

• Responsible for processing all incoming medical and / or dental service documentation according to contract requirements and customer specifications.
• Receive and thoroughly review documentation for errors, identify missing components and complete data entry
• Ensure program policies and customer designated guidelines are adhered to while processing the documentation under time-sensitive deadlines
• Receive service documentation, scan, enter data and attach to orders