Entry-Level Store Leader – Customer Service & Ops

Wegmans Food Markets; Washington (District of Columbia); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Overtime pay

Health care benefits

401(k) match

Scholarship program

LiveWell program

Job summary

Wegmans Food Markets in Washington, DC is seeking entry-level leaders who are passionate about collaborating, leading teams, and delivering their best every day. In this role you will coordinate and troubleshoot daily activities of customer service staff and participate in store management duties and projects.

You will guide a team, ensure tools and resources are available, work across departments, and adapt to day and night shifts.

Qualifications

• Customer service experience in fast-paced settings
• Demonstrated ability to lead a team and develop staff
• Strong multitasking and problem-solving skills
• Proficiency with computer systems and POS tools

Responsibilities

• Independently manage store operations across day and night hours; act as a key leader and liaison among teams and departments
• Coordinate Front End/customer checkout operations to ensure efficiency and minimize wait times
• Oversee performance of Customer Service employees with training, feedback and development opportunities
• Provide excellent customer service and uphold Wegmans values and standards store-wide
• React quickly to operational issues by partnering with store leadership to solve problems
• Participate in or lead store-wide projects to strengthen team cohesion and company culture

Skills

Customer service

Team leadership

Multi-tasking

Computer skills

Tools

POS systems

Job description

Wegmans Food Markets in Washington, DC is seeking entry-level leaders who are passionate about collaborating, leading teams, and delivering their best every day. In this role you will coordinate and troubleshoot daily activities of customer service staff and participate in store management duties and projects.

You will guide a team, ensure tools and resources are available, work across departments, and adapt to day and night shifts.