Entry Level STIHL Tech

Ace Hardware Corporation; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Ace Hardware Corporation in Cincinnati, Ohio is offering an entry-level position focused on sales and service of STIHL Power Equipment. The selected associate will be trained in various aspects of sales and service, and will assist in maintaining store cleanliness and order.

The role emphasizes excellent customer service, a friendly demeanor, and the capability to assist with physical demands such as lifting up to 50 lbs. Join a team that values professional development!

Qualifications

• Ability to train in all aspects of STIHL Power Equipment sales and service.
• Experience with customer interaction and problem-solving.
• Ability to work effectively with associates and maintain a clean work environment.

Responsibilities

• Assist in STIHL Power Equipment sales and service.
• Maintain store cleanliness and merchandise presentation.
• Provide excellent customer service and assist with problem-solving.

Skills

Customer service

Mechanical ability

Positive demeanor

Problem-solving

Education

High School or GED equivalent

Job description

Entry level position for STIHL Power Equipment sales and service. Ace Hardware will train in all aspects of STIHL Power Equipment sales and service. The Associate will also assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service

• Provide a positive representation of Ace Hardware.
• Proactively assist customers in solving problems.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess knowledge of store layout and location of products.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving / stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Ensure signage is current throughout the store.
• Communicate any merchandising, cost control or sales idea to Store Manager.

Education / Training

• High School or GED equivalent.

Experience

• Mechanical ability is a plus. Will train on all aspects of STIHL equipment including sales and repair.

Physical Demands

• Standing, walking, lifting (up to 50lbs).