Entry Level STIHL Tech

Ace Hardware; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Workstream in Cleveland, OH, is seeking an entry-level Associate for STIHL Power Equipment sales and service. This role involves training in all aspects of STIHL sales and service, while also assisting in receiving, stocking, and maintaining store presentation.

The ideal candidate should possess a high school diploma or GED and demonstrate mechanical ability. A friendly demeanor and a willingness to assist customers are essential for success in this position.

Qualifications

• Ability to provide customer service and positively represent the store.
• Mechanical ability is a plus; training will be provided.

Responsibilities

• Assist customers with inquiries and resolve issues.
• Help maintain store cleanliness and organization.
• Receive and stock merchandise.

Skills

Customer Service

Mechanical Ability

Positive Representation

Problem Solving

Outgoing Demeanor

Education

High School or GED equivalent

Job description

Entry level position for STIHL Power Equipment sales and service. Ace Hardware will train in all aspects of STIHL Power Equipment sales and service. The Associate will also assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Include the following. Other duties may be assigned.

Customer Service

• Provide a positive representation of Ace Hardware.
• Proactively assist customers in solving problems.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess knowledge of store layout and location of products.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving / stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Ensure signage is current throughout the store.
• Communicate any merchandising, cost control or sales idea to Store Manager.

Education / Training

• High School or GED equivalent.

Experience

• Mechanical ability is a plus. Will train on all aspects of STIHL equipment including sales and repair.

Physical Demands

• Standing, walking, lifting (up to 50lbs).

7201 Wooster Pike, Cincinnati, OH, 45227