Entry Level STIHL Tech

Ace Hardware; Lebanon (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Workstream is hiring for an entry-level position at Ace Hardware in Lebanon, Ohio, focusing on STIHL Power Equipment sales and service. The role involves customer assistance, merchandise handling, and maintaining store cleanliness.

Ideal candidates will have a friendly demeanor and a willingness to learn. Mechanical skills are a plus as full training will be provided on STIHL equipment. Join us for a positive work environment and a chance to grow!

Qualifications

• Excellent customer service skills to represent Ace Hardware positively.
• Ability to assist customers in problem-solving and product location.
• Mechanical ability is a plus; training provided.

Responsibilities

• Assist customers and handle inquiries promptly and courteously.
• Help maintain a clean and orderly store environment.
• Support receiving, stocking, and pricing of merchandise.

Skills

Customer service

Positive communication

Mechanical ability

Education

High School or GED equivalent

Job description

Entry level position for STIHL Power Equipment sales and service. Ace Hardware will train in all aspects of STIHL Power Equipment sales and service. The Associate will also assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Include the following. Other duties may be assigned.

Customer Service

• Provide a positive representation of Ace Hardware.
• Proactively assist customers in solving problems.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess knowledge of store layout and location of products.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving / stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Ensure signage is current throughout the store.
• Communicate any merchandising, cost control or sales idea to Store Manager.

Education / Training

High School or GED equivalent.

Experience

Mechanical ability is a plus. Will train on all aspects of STIHL equipment including sales and repair.

Physical Demands

Standing, walking, lifting (up to 50lbs).