Systems Administrator

Pointwest-North America; Town of Florida (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Pointwest-North America is seeking a Systems Administrator to support Power Platform and SharePoint environments. This role will involve monitoring, troubleshooting, and enhancing system functionalities while assisting users. Candidates should be tech-savvy and detail-oriented, thriving in a fast-paced environment.

The position is onsite and requires a bachelor’s degree in Computer Science or related field, along with proficiency in systems administration. Clear communication and problem-solving skills are essential.

Qualifications

• 5+ years of experience in systems administration or network support.
• Proven experience with SharePoint Online and On-Prem tasks.
• Familiarity with network concepts and IIS Administration.

Responsibilities

• Maintain and optimize Power Platform and SharePoint environments.
• Troubleshoot issues and monitor system performance.
• Develop user guides and training materials.

Skills

Excellent communication and listening skills

Strong analytical problem-solving

Self-motivated with attention to detail

Ability to multi-task and prioritize

Adaptable and open to feedback

Education

Bachelor’s degree in Computer Science or related field

Tools

SharePoint Online Administration

Power Platform (Power Apps, Power Automate, Power BI)

Microsoft 365 suite

ITSM tools (ServiceNow)

Job description

We are seeking a Systems Administrator to support the Power Platform and SharePoint environments. The role will monitor, troubleshoot, and maintain both on‑prem and online systems, assist users, and enhance platform functionality. This position requires a tech‑savvy, detail‑driven problem solver who thrives in a fast‑paced, collaborative environment.

Onsite requirement.

Key Responsibilities

• Maintain and optimize Power Platform and SharePoint environments
• Troubleshoot issues, monitor performance, manage permissions
• Assist users with apps, workflows, and dashboards
• Collaborate on system upgrades and integrations
• Develop and maintain user guides, training materials, and technical documentation
• Deliver usage and performance reports
• Recommend improvements for functionality and efficiency
• Provide stellar support and act as a trusted resource across business units

Candidate Qualities

• Excellent communication and listening skills
• Strong analytical and creative problem‑solving abilities
• Self‑motivated with keen attention to detail
• Proven ability to multi‑task and prioritize effectively
• Adaptable and open to feedback
• High integrity and a team‑first attitude

Mandatory Requirements

Education

• Bachelor’s degree in Computer Science, Information Systems, or related field — or equivalent work experience

Experience

• Proficiency with SharePoint Online and/or On‑Prem administration
• Experience supporting Power Platform apps (Power Apps, Power Automate, Power BI)
• Deep understanding of Microsoft 365 suite, including Teams and OneDrive
• Skill in troubleshooting complex systems and resolving integration issues
• Familiarity with governance/compliance best practices in Power Platform and SharePoint
• Comfort with network concepts, IIS Administration, and web app troubleshooting
• Experience using ITSM tools like ServiceNow

Preferred Qualifications

• Knowledge of IIS Administration
• Experience training users or conducting group sessions
• Ability to create dashboards and support lightweight automation using Power Platform
• Familiarity with FDOT or other public‑sector IT environments