Entry-Level Service Trainee

Limachamber; Lima (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

Perry proTECH in Lima, OH is seeking an entry-level Service Trainee to enhance customer experience by ensuring timely delivery of parts and improving service efficiency. You will support technicians, manage branch inventory, and assist service leadership on special projects.

This role emphasizes strong technical, analytical, and organizational skills, with a focus on teamwork, clear communication, and dedication to customer satisfaction in a fast-paced environment.

Qualifications

• Strong technical, analytical, and time management abilities.
• Detail-oriented and highly organized.
• Excellent verbal and written communication skills.
• Prioritize customer service and client satisfaction.
• Experience supporting a team and in collaborative roles.
• Troubleshooting or mechanical experience is a plus.

Responsibilities

• Deliver supplies to clients to optimize customer experience and minimize downtime.
• Deliver parts to technicians in the field to improve service efficiency and reduce response time.
• Accurately receive, organize, and manage branch inventory in a timely manner.
• Assist technicians with service calls and support service leadership on special projects as needed.

Skills

Technical skills

Analytical

Time management

Communication

Job description

Become an Employee-Owner at PERRY proTECH! An Entry-Level Service Trainee plays a critical role enhancing the customer experience by ensuring timely delivery of parts and improving service efficiency.

About The Role:

• Deliver supplies to clients to optimize customer experience and minimize downtime
• Deliver parts to technicians in the field to improve service efficiency and reduce response time
• Accurately receive, organize, and manage branch inventory in a timely manner
• Assist technicians with service calls and support service leadership on special projects as needed

Requirements & Qualifications:

• Strong technical, analytical, and time management abilities
• Detail-oriented and highly organized
• Excellent verbal and written communication skills
• Prioritize customer service and client satisfaction
• Experience supporting a team and in collaborative roles
• Troubleshooting or mechanical experience is a plus

Why Join Our Team of Employee-Owners?

• We are proud to be employee owned!
• Employees of PERRY proTECH share in ownership through our Employee Stock Ownership Plan (ESOP).
• Our ESOP is an additional retirement benefit that holds stock in our company.
• When the company does well, our employees share in the rewards of our success.
• You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP), an added retirement benefit that is completely paid for by PERRY proTECH.
• Our ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer!

Additional Postings available from PERRY proTECH