Entry-Level Service Trainee

PERRY proTECH; Fort Wayne (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Employee ownership

ESOP benefits

Job summary

PERRY proTECH in Fort Wayne, IN, is seeking an Entry-Level Service Trainee who plays a key role in ensuring timely delivery of parts and improving service efficiency. You will support technicians in the field, help manage branch inventory, and assist with service calls to enhance the overall customer experience.

The role offers a pathway to employee ownership through our ESOP, with ongoing training and leadership development to advance your career within the company.

Qualifications

• Strong technical, analytical, and time management abilities.
• Detail-oriented and highly organized.
• Excellent verbal and written communication skills.
• Prioritize customer service and client satisfaction.
• Experience supporting a team and in collaborative roles.
• Troubleshooting or mechanical experience is a plus.

Responsibilities

• Deliver supplies to clients to optimize customer experience and minimize downtime.
• Deliver parts to technicians in the field to improve service efficiency and reduce response time.
• Accurately receive, organize, and manage branch inventory in a timely manner.
• Assist technicians with service calls and support service leadership on special projects as needed.

Skills

Technical abilities

Time management

Detail oriented

Communication

Customer service

Team support

Troubleshooting

Job description

Build your future with a company that’s built on people.

At PERRY proTECH, you’re more than an employee — you’re an owner.

Some companies talk about treating their people like family. At PERRY proTECH, we go further — we make our people owners. When you join us, you don’t just work for the company, you help shape it. Every idea, every contribution, every effort moves us all forward.

This isn’t just a place to have a job. It’s a place to build a career you can be proud of — with growth, recognition, and real ownership in the future you’re helping to create.

A culture that cares

What makes PERRY proTECH a great place to work?

At PERRY proTECH, you’re more than just an employee — you’re an owner. We invest in your growth, celebrate your wins, and give you the tools, training, and trust to build a career you’re proud of.

You have a voice As an employee-owner, your ideas matter. You’re not a cog in the machine — you’re part of shaping where we go next.

We’re built to last Recognized as a “Top Workplace,” we’ve been serving thousands of businesses for decades — and we’re still growing.

You’ll grow with us From ongoing training to leadership programs, we give you the tools and support to take your career further.

We invest in people, not just profits Employee stock ownership, profit sharing, and generous benefits mean when the company succeeds, you succeed too.

We're more than just a paycheck

Benefits that set us apart.

When you join PERRY proTECH, you’re not just taking a job — you’re building a future. Here’s how we make that possible:

Awards and recognition

We love celebrating our employee success.

We’re proud to celebrate the accomplishments of our employee-owners every year through programs like:

Position:Entry-Level Service Trainee

Location: Fort Wayne, IN

Job Id:1195

# of Openings:1

Become an Employee-Owner at PERRY proTECH! An Entry-Level Service Trainee plays a critical role enhancing the customer experience by ensuring timely delivery of parts and improving service efficiency.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

About The Role:

• Deliver supplies to clients to optimize customer experience and minimize downtime
• Deliver parts to technicians in the field to improve service efficiency and reduce response time
• Accurately receive, organize, and manage branch inventory in a timely manner
• Assist technicians with service calls and support service leadership on special projects as needed

Requirements & Qualifications:

• Strong technical, analytical, and time management abilities
• Detail-oriented and highly organized
• Excellent verbal and written communication skills
• Prioritize customer service and client satisfaction
• Experience supporting a team and in collaborative roles
• Troubleshooting or mechanical experience is a plus

Why Join Our Team of Employee-Owners?

We are proud to be employee owned! Employees of PERRY proTECH share in ownership through our Employee Stock Ownership Plan (ESOP). Our ESOP is an additional retirement benefit that holds stock in our company. When the company does well, our employees share in the rewards of our success.
You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP), an added retirement benefit that is completely paid for by PERRY proTECH. Our ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer!

We know choosing your next career move is a big decision. These FAQs cover what it’s like to work at PERRY proTECH — from benefits to growth opportunities to what makes us different as an employee-owned company.