Entry-Level Service Advisor Trainee: Learn & Grow

Nelson Cars; Murfreesboro, Northern (TN, KY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Work Schedule 8-6

401(k) + Company Match

PTO

Health, dental, vision, life insurance

Career growth

Job summary

Nelson Mazda Murfreesboro is seeking a motivated Service Advisor Trainee. You will learn the essential functions of a Service Advisor, acting as a liaison between customers and our service team while ensuring outstanding service. This entry-level role offers room for career advancement within the company.

The position carries a schedule of 8-6 on Monday, Friday, and Saturday, with benefits including a 401(k) match, PTO, and comprehensive insurance for full-time employees.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Willingness to learn and adapt to new challenges.

Responsibilities

• Assist customers in understanding their vehicle’s service needs and communicate with technicians.
• Learn service processes, repair orders, and vehicle maintenance.
• Learn to prepare accurate cost estimates for repairs and services.
• Facilitate customer appointments and service scheduling.
• Provide clear service updates to customers and resolve concerns professionally.

Skills

Excellent communication

Teamwork

Attention to detail

Willingness to learn

Education

College education preferred but not required

Job description

Nelson Mazda Murfreesboro is seeking a motivated Service Advisor Trainee. You will learn the essential functions of a Service Advisor, acting as a liaison between customers and our service team while ensuring outstanding service. This entry-level role offers room for career advancement within the company.

The position carries a schedule of 8-6 on Monday, Friday, and Saturday, with benefits including a 401(k) match, PTO, and comprehensive insurance for full-time employees.