Entry Level | Scheduling & Coordinating Reservations

Socket.dev; New York (NY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Job summary

Socket.dev is seeking a Scheduling & Reservations Coordinator to support clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. This fully remote role requires strong organization, attention to detail, and clear communication.

You will work independently in a remote environment, following established workflows and providing timely updates to clients. Training and ongoing support are provided, with flexible scheduling options and collaboration with

Qualifications

• Strong organizational and time-management skills.
• Clear written and verbal communication abilities.
• Attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Basic computer proficiency and willingness to learn new systems.
• Professional, reliable, and client-focused.
• Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required.

Responsibilities

• Coordinate scheduling and reservation requests following established processes.
• Communicate with clients to confirm details, provide updates, and address inquiries.
• Maintain accurate records, calendars, and reservation documentation.
• Monitor timelines and ensure confirmations, updates, and changes are completed accurately.
• Support daily operations by following internal workflows and quality standards.
• Provide professional, timely responses to client inquiries.
• Collaborate with internal teams as needed to support service delivery.

Skills

Organizational skills

Time management

Written and verbal communication

Attention to detail

Independent remote work

Tech proficiency

Client-focused

Job description

About Us:

We are a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logistics. We focus on clear communication, organized workflows, and delivering a consistent, high-quality client experience.

Position Overview:

The Scheduling & Reservations Coordinator plays a key role in supporting clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to communicate professionally in a remote work environment.

This is a coordination-focused role centered on administrative support and client communication.

Key Responsibilities:

• Coordinate scheduling and reservation requests following established processes
• Communicate with clients to confirm details, provide updates, and address general inquiries
• Maintain accurate records, calendars, and reservation documentation
• Monitor timelines and ensure confirmations, updates, and changes are completed accuratelySupport daily operations by following internal workflows and quality standards
• Provide professional, timely responses to client inquiries
• Collaborate with internal teams as needed to support service delivery

Qualifications & Skills:

• Strong organizational and time-management skills
• Clear written and verbal communication abilities
• Attention to detail and accuracy
• Ability to work independently in a remote environment
• Basic computer proficiency and willingness to learn new systems
• Professional, reliable, and client-focused
• Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required.

Work Environment & Schedule:

• Fully remote position
• Flexible scheduling options may be available
• Training and ongoing support provided

Why Join Us:

• Remote work flexibility
• Structured, supportive team environment
• Clear expectations and established workflows
• Opportunity to develop valuable coordination and client service skills