Entry-Level Retail Customer Service Associate

Family Dollar Stores Of Indiana LLC; Kansas; On-site; USD 18,000 - 28,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer at our store.

You will assist customers with questions, handle sales at the register, keep the store stocked and clean, and work with a friendly, professional attitude to support store goals.

Join us to build a rewarding career, learn daily operations, and contribute to a welcoming shopping environment for all guests.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Customer service

Communication skills

Organization

Problem solving

Relationship management

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer at our store.

You will assist customers with questions, handle sales at the register, keep the store stocked and clean, and work with a friendly, professional attitude to support store goals.

Join us to build a rewarding career, learn daily operations, and contribute to a welcoming shopping environment for all guests.