Entry-Level Retail Customer Experience Associate

Family Dollar Stores Of Maryland LLC; Havre de Grace (MD); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Family Dollar Stores Of Maryland LLC in Havre de Grace is seeking a Customer Service Associate to assist customers, handle transactions at the register, stock shelves, and keep the store clean and safe. You will provide friendly service, follow procedures, lift up to 50 lbs, and work part-time shifts.

This role emphasizes teamwork, attention to detail, and integrity as you help ensure a positive shopping experience for every customer.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Cash handling

Store operations

Organization

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Maryland LLC in Havre de Grace is seeking a Customer Service Associate to assist customers, handle transactions at the register, stock shelves, and keep the store clean and safe. You will provide friendly service, follow procedures, lift up to 50 lbs, and work part-time shifts.

This role emphasizes teamwork, attention to detail, and integrity as you help ensure a positive shopping experience for every customer.