Entry-Level Reservations & Guest Services Specialist

Professional Travel Hub; Maryland; Híbrido; USD 32.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Structured onboarding and training

Flexible work environment

Ongoing professional development

Descripción de la vacante

Professional Travel Hub in the United States seeks an entry-level Customer Service Hospitality – Reservations specialist to help clients coordinate reservations and manage booking details. Training and support are provided to ensure a smooth, positive customer experience.

Ideal candidates have strong communication and organizational skills, with comfort using online reservation tools. Flexible work environment and ongoing development are offered to support your growth in hospitality and travel.

Formación

• Entry-level role; no prior experience required.
• On-the-job training and ongoing support provided.
• Strong customer-service focus and professional communication.

Responsabilidades

• Assist clients with making and managing reservations for hotels, resorts, and travel services.
• Provide clear and professional communication regarding booking details and availability.
• Support the reservation process from inquiry through confirmation.
• Review reservation information for accuracy, including dates and guest details.
• Maintain organized records of client bookings and communications.
• Provide follow-up support and respond to customer questions as needed.

Conocimientos

Customer service mindset

Communication

Organizational skills

Independent work

Attention to detail

Educación

High school diploma or equivalent

Herramientas

Reservation systems

Online booking tools

Descripción del empleo

Professional Travel Hub in the United States seeks an entry-level Customer Service Hospitality – Reservations specialist to help clients coordinate reservations and manage booking details. Training and support are provided to ensure a smooth, positive customer experience.

Ideal candidates have strong communication and organizational skills, with comfort using online reservation tools. Flexible work environment and ongoing development are offered to support your growth in hospitality and travel.