Entry-Level Hospitality Reservations Specialist

Professional Travel Hub; New York (NY); Sur place; USD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

Structured onboarding

Training provided

Collaborative team culture

Flexible work environment

Résumé du poste

Professional Travel Hub in New York is seeking entry-level professionals for a Customer Service Hospitality – Reservations role. You will assist clients with coordinating hotel and travel reservations, manage booking details, and ensure a smooth, positive customer experience.

This position requires no prior experience and includes comprehensive onboarding with training and support to help you grow in hospitality and travel.

Qualifications

• Entry-level position with no prior experience required.
• Training and support provided to new hires.
• Strong communication and a customer-first approach is essential.

Responsabilités

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services.
• Provide clear and professional communication regarding booking details and availability.
• Support the reservation process from inquiry through confirmation.
• Review reservation information for accuracy, including dates and guest details.
• Maintain organized records of client bookings and communications.
• Provide follow-up support and respond to customer questions as needed.

Connaissances

Customer service mindset

Communication skills

Attention to detail

Independent task management

Organizational skills

Outils

Reservation systems

Online booking tools

Description du poste

Professional Travel Hub in New York is seeking entry-level professionals for a Customer Service Hospitality – Reservations role. You will assist clients with coordinating hotel and travel reservations, manage booking details, and ensure a smooth, positive customer experience.

This position requires no prior experience and includes comprehensive onboarding with training and support to help you grow in hospitality and travel.