Guest Reservations Associate – Hospitality & Service

Professional Travel Hub; Ohio; Sur place; USD 28 000 - 38 000; Plein temps

Avantages offerts par ce poste

Structured onboarding

Reservation systems access

Ongoing professional development

Flexible work environment

Collaborative team culture

Résumé du poste

Professional Travel Hub is seeking service-driven individuals for a Customer Service Hospitality – Reservations role to assist clients with bookings and reservation details. This entry-level opportunity requires no prior experience, with training and support provided to help you succeed.

You will coordinate hotel, resort, and travel reservations, communicate booking details clearly, and ensure accuracy from inquiry to confirmation.

Qualifications

• Strong communication and a customer-first approach.
• Organized with attention to detail.
• Comfortable using online reservation tools and systems.
• Ability to manage tasks independently with minimal supervision.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsabilités

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services.
• Provide clear and professional communication regarding booking details and availability.
• Support the reservation process from inquiry through confirmation.
• Review reservation information for accuracy, including dates and guest details.
• Maintain organized records of client bookings and communications.
• Provide follow-up support and respond to customer questions as needed.

Connaissances

Strong communication

Detail orientation

Reservation tools

Independent task management

Customer service experience optional

Description du poste

Professional Travel Hub is seeking service-driven individuals for a Customer Service Hospitality – Reservations role to assist clients with bookings and reservation details. This entry-level opportunity requires no prior experience, with training and support provided to help you succeed.

You will coordinate hotel, resort, and travel reservations, communicate booking details clearly, and ensure accuracy from inquiry to confirmation.