Online | Customer Service Hospitality – Reservations | Entry Level

Aisles & Abroad; Ohio; On-site; USD 45,000 - 65,000; Full time

Job summary

Aisles & Abroad is seeking entry-level Customer Service Hospitality – Reservations in Ohio. You will help clients coordinate reservations for hotels and travel, ensuring accuracy and smooth communication throughout the process.

Training is provided; no prior experience required. This role offers a structured onboarding, flexible environment, and the chance to grow within hospitality and travel services.

Qualifications

• Strong communication skills with a customer-first approach.
• Organized with attention to detail.
• Comfortable using online systems and reservation tools.
• Ability to manage tasks independently.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services.
• Provide clear and professional communication regarding booking details and availability.
• Support the reservation process from inquiry through confirmation.
• Review reservation information for accuracy, including dates and guest details.
• Maintain organized records of client bookings and communications.
• Provide follow-up support and respond to customer questions as needed.

Skills

Communication

Organization

Reservation tools

Independent work

Customer service

Tools

Reservation systems

Job description

Position Overview

We are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive customer experience.

This is an entry-level opportunity within the hospitality and travel space. No prior experience is required. Training and support are provided.

Key Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services


• Provide clear and professional communication regarding booking details and availability


• Support the reservation process from inquiry through confirmation


• Review reservation information for accuracy, including dates and guest details


• Maintain organized records of client bookings and communications


• Provide follow-up support and respond to customer questions as needed

Qualifications

• Strong communication skills with a customer-first approach


• Organized with attention to detail


• Comfortable using online systems and reservation tools


• Ability to manage tasks independently


• Customer service, hospitality, or administrative experience is helpful but not required

$45,000 - $65,000 a year

What We Offer

• Structured onboarding and training


• Access to reservation systems and travel resources


• Ongoing support and professional development


• Flexible work environment


• Collaborative and supportive team culture

Ideal Candidate

This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.