Online | Customer Service Hospitality – Reservations | Entry Level

Aisles & Abroad; Maryland; Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Structured onboarding and training

Access to reservation systems and旅行资源

Ongoing support and professional 发展

Flexible work environment

Collaborative and supportive team

Résumé du poste

Aisles & Abroad seeks entry-level Customer Service Hospitality – Reservations professionals in the United States. You will help guests coordinate reservations for hotels and travel services, ensure details are accurate, and maintain smooth communications throughout the booking process.

This role emphasizes training and support, with a focus on developing hospitality and reservation skills in a structured environment. A flexible work setup is offered to support work-life balance.

Qualifications

• Strong communication skills with a customer-first approach.
• Organized with attention to detail.
• Comfortable using online systems and reservation tools.
• Ability to manage tasks independently.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsabilités

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services
• Provide clear and professional communication regarding booking details and availability
• Support the reservation process from inquiry through confirmation
• Review reservation information for accuracy, including dates and guest details
• Maintain organized records of client bookings and communications
• Provide follow-up support and respond to customer questions as needed

Description du poste

Position Overview

We are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive customer experience.

This is an entry-level opportunity within the hospitality and travel space. No prior experience is required. Training and support are provided.

Key Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services


• Provide clear and professional communication regarding booking details and availability


• Support the reservation process from inquiry through confirmation


• Review reservation information for accuracy, including dates and guest details


• Maintain organized records of client bookings and communications


• Provide follow-up support and respond to customer questions as needed

Qualifications

• Strong communication skills with a customer-first approach


• Organized with attention to detail


• Comfortable using online systems and reservation tools


• Ability to manage tasks independently


• Customer service, hospitality, or administrative experience is helpful but not required

$45,000 - $65,000 a year

What We Offer

• Structured onboarding and training


• Access to reservation systems and travel resources


• Ongoing support and professional development


• Flexible work environment


• Collaborative and supportive team culture

Ideal Candidate

This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.