Entry-Level Remote Product Operations Associate

Talentoma; Oklahoma; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Maternity leave

Bonus opportunities

Stipends

Job summary

Talentoma is seeking an entry-level Product Operations Associate to support the product management team from a fully remote home office in Oklahoma, US. The role focuses on organizing requests, updating trackers, and ensuring clear handoffs with product managers and stakeholders.

You will work 40 hours per week with shifting times and varying working days. Proximity to Jira, Airtable, and Akeneo is required, along with strong communication and detail orientation to maintain accurate records.

Qualifications

• High school diploma or equivalent.
• No experience required; related experience preferred.
• Interest in product operations and internal product support.
• Ability to read requests carefully and communicate concise updates.

Responsibilities

• Receive product requests through a shared queue, emails, and tickets, acknowledge receipt and organize each request for review.
• Check requests for clear scope, relevant product details, supporting links, and needed context before routing work to the appropriate product manager.
• Record request status, owners, due dates, and next actions in Jira.
• Maintain request trackers and product update lists using Airtable.
• Review product catalog details in Akeneo and flag missing, inconsistent, or outdated entries for correction.
• Coordinate follow-up questions with product managers, support team members, and other internal contacts when request details are incomplete.
• Prepare concise status updates that identify open items, handoff needs, risks, and decisions for the product operations lead.
• Escalate blocked, urgent, or unclear requests to the product operations lead with complete context and recommended next steps.
• Confirm that completed updates are reflected in the appropriate tracker, catalog system, and request notes before closing the ticket.
• Maintain orderly notes and handoffs so work can be located and continued by the team when needed.
• Quality is judged by accuracy, turnaround, complete notes, correct routing, and timely follow-up on open requests.

Skills

Attention to detail

Concise communication

Prioritization

Education

High school diploma or equivalent

Tools

Jira

Airtable

Akeneo

Job description

Talentoma is seeking an entry-level Product Operations Associate to support the product management team from a fully remote home office in Oklahoma, US. The role focuses on organizing requests, updating trackers, and ensuring clear handoffs with product managers and stakeholders.

You will work 40 hours per week with shifting times and varying working days. Proximity to Jira, Airtable, and Akeneo is required, along with strong communication and detail orientation to maintain accurate records.