Entry-Level Remote Insurance Support Specialist

Builders & Tradesmen's Insurance Services; United States; À distance; USD 34 000 - 52 000; Plein temps

Résumé du poste

Builders & Tradesmen's Insurance Services (BTIS) is hiring for an entry-level customer service role that supports agents and carriers in a fast-paced environment. You will handle inquiries by phone, email, and chat, process applications, and keep policy records up to date.

You will collaborate with internal teams to meet SLAs, receive training, and work remotely from anywhere in the United States. Proactive communication and attention to detail are essential to succeed in this role.

Qualifications

• Strong communication and policy evaluation skills.
• Proficient in Microsoft Office; self-motivated and remote-ready.
• Entry-level role; training and support provided.

Responsabilités

• Answer questions on coverage, rates, and billing via phone, email, and chat.
• Process applications and policy documents; record interactions in CRM.
• Maintain policy files and assist with process improvements.

Connaissances

Communication

Policy evaluation

Remote work

Self-motivation

Outils

Microsoft Office

CRM software

Description du poste

Builders & Tradesmen's Insurance Services (BTIS) is hiring for an entry-level customer service role that supports agents and carriers in a fast-paced environment. You will handle inquiries by phone, email, and chat, process applications, and keep policy records up to date.

You will collaborate with internal teams to meet SLAs, receive training, and work remotely from anywhere in the United States. Proactive communication and attention to detail are essential to succeed in this role.