Entry-Level Public Safety Dispatcher

LSU New Orleans; New Orleans (LA); Presencial; USD 35 000 - 55 000; Tempo integral

Resumo da oferta

LSU New Orleans is seeking an entry‑level Communications Officer to receive and respond to requests from enforcement officers and the general public during emergencies and incidents, covering statewide operations. The role involves accurate data handling, rapid decision making, and adherence to NCIC and certification guidelines under supervision.

The position emphasizes communication with officers and the public, incident prioritization, and maintaining desk logs and records.

Qualificações

• Six months of experience in transmitting and receiving messages by radio or clerical work.
• Six months of training in a business or clerical-related curriculum in a business school or technical institute.
• Fifteen semester hours of college training.

Responsabilidades

• Receive and respond to informational requests by officers/agents.
• Receive, analyze, prioritize, and respond to general public complaints and inquiries.
• Alert the nearest officer/agent, dispatch to location, and relay the information.
• Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.
• Maintain proper record keeping and update desk log during communications.

Conhecimentos

Communicating Effectively

Focusing on Customers

Managing Resources

Using Data

Formação académica

Fifteen semester hours of college training

Six months of training in a business or clerical-related curriculum

Descrição da oferta de emprego

LSU New Orleans is seeking an entry‑level Communications Officer to receive and respond to requests from enforcement officers and the general public during emergencies and incidents, covering statewide operations. The role involves accurate data handling, rapid decision making, and adherence to NCIC and certification guidelines under supervision.

The position emphasizes communication with officers and the public, incident prioritization, and maintaining desk logs and records.