Public Safety Communications Specialist

State of Louisiana; Baton Rouge (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

State of Louisiana is seeking a Communications Officer to receive, document, and transmit critical information in a high‑volume center supporting law enforcement. The role requires precise data entry, rapid prioritization, and effective communication with officers and the public.

The position offers a probationary appointment with rotating 12‑hour shifts (days and nights). Applicants must meet NCIC certification guidelines and maintain records accurately.

Qualifications

• Six months of experience transmitting and receiving messages by radio or in administrative services.
• Six months of training in a business or clerical curriculum in a business school or technical institute.
• Fifteen semester hours of college training.

Responsibilities

• Receive and respond to officer/agent information requests.
• Receive, analyze, prioritize, and respond to general public inquiries and complaints; alert officers and dispatch as needed.
• Search, enter, modify, and delete records in the appropriate computer databases (vehicle registrations, licenses, wanted persons, etc.).
• Maintain logs and documentation during communications.

Skills

Effective communication

Accountability

Customer focus

Following directions

Team building

Initiative

Learning agility

Education

Six months of college training

Six months of business/clerical curriculum training

Job description

State of Louisiana is seeking a Communications Officer to receive, document, and transmit critical information in a high‑volume center supporting law enforcement. The role requires precise data entry, rapid prioritization, and effective communication with officers and the public.

The position offers a probationary appointment with rotating 12‑hour shifts (days and nights). Applicants must meet NCIC certification guidelines and maintain records accurately.