Communications Officer 1-4

LSU New Orleans; New Orleans (LA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

LSU New Orleans is seeking an entry-level Communications Officer for the Department Platoon B. The role handles emergency communications, responds to inquiries from enforcement officers, and coordinates with public safety units statewide.

You will process requests, dispatch officers, and maintain records, with requirements including six months of radio/clerical experience and college coursework. This civil service position offers stable employment with state benefits.

Qualifikationen

• Six months of experience in transmitting and receiving messages by radio or clerical work.
• Six months of training in a business or clerical-related curriculum in a business school or technical institute.
• Fifteen semester hours of college training.

Aufgaben

• Receive and respond to informational requests by officers/agents.
• Receive, analyze, prioritize, and respond to general public complaints and inquiries.
• Alert the nearest officer/agent, dispatch to location, and relay the information.
• Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.
• Maintain proper record keeping and update desk log during communications.

Kenntnisse

Radio communications

Clerical work

Ausbildung

College coursework (15 semester hours)

Jobbeschreibung

Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment.

Department Platoon B Job Summary Job Description

FUNCTION OF WORK: To receive and respond to requests from enforcement officers/agents through telecommunication equipment. Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc.

LEVEL OF WORK: Entry

SUPERVISION RECEIVED: Direct from a Communications Officer Supervisor or higher-level personnel.

SUPERVISION EXERCISED: None.

LOCATION OF WORK: Statewide.

JOB DISTINCTIONS

Differs from Communications Officer 2 by the absence of experienced-level duties.

CORE COMPETENCIES

IDENTIFIED BY STATE CIVIL SERVICE, CORE COMPETENCIES ARE THE KNOWLEDGE, SKILLS, ABILITIES AND BEHAVIORS BASED ON THE WORK TASKS OUTLINED IN THE EXAMPLES OF WORK. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE . Communicating Effectively, Focusing on Customers, Managing Resources, Using Data

EXAMPLES OF WORK

• Receive and respond to informational requests by officers/agents.
• Receive, analyze, prioritize, and respond to general public complaints and inquiries.
• Alert the nearest officer/agent, dispatch to location, and relay the information.
• Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.
• Maintain proper record keeping and update desk log during communications.

QUALIFICATION REQUIREMENTS

MINIMUM QUALIFICATIONS

• Six months of experience in transmitting and receiving messages by radio or clerical work;
• Six months of training in a business or clerical-related curriculum in a business school or technical institute;
• Fifteen semester hours of college training.

NECESSARY SPECIAL REQUIREMENTS

• All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirements within six months of employment.
• An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Full Civil Service Job Spec available here .

Posting Close Date July 19, 2026

Please Note: Applications must be completed by 11:59 p.m. on the Job Closing Date to ensure consideration.

Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job-related tasks. LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.