Client-Centric Banking Specialist II

Alpine Bank; Avon (CO); On-site; USD 34,000 - 41,000; Full time

Job summary

Alpine Bank, Avon, CO, seeks a Personal Banking Representative II to provide frontline support to clients, assist with account management, and process transactions. You will promote products, open accounts, and guide customers on Alpine On-line services while ensuring accuracy and security.

Responsibilities include handling deposits and transfers, balancing cash, and assisting with audits. The role requires on-site presence and strong customer relations skills to drive satisfaction and loyalty.

Qualifications

• A customer service-oriented individual with excellent written and verbal communication skills.
• Uses strong communication and conflict resolution abilities in daily interactions.
• Displays advanced problem solving and analytical capability.
• Maintains time management to handle multiple tasks in a fast-paced bank environment.

Responsibilities

• Promotes Alpine Bank products and services to customers and refers to other areas as needed.
• Opens and maintains consumer and commercial accounts per policy.
• Accurately processes deposits, transfers, withdrawals and other transactions.
• Balances cash drawer, vault, and ATM settlements.
• Trains new and existing Personal Banking Representatives.
• Ensures compliance with banking policies and confidentiality standards.

Skills

Customer service

Communication

Problem solving

Time management

Cash handling

Microsoft Office

Adobe Acrobat

Education

High School Diploma or GED

Tools

Microsoft Office

Adobe Acrobat

Job description

Alpine Bank, Avon, CO, seeks a Personal Banking Representative II to provide frontline support to clients, assist with account management, and process transactions. You will promote products, open accounts, and guide customers on Alpine On-line services while ensuring accuracy and security.

Responsibilities include handling deposits and transfers, balancing cash, and assisting with audits. The role requires on-site presence and strong customer relations skills to drive satisfaction and loyalty.