Personal Banker I: Build Relationships & Financial Solutions

Fifth Third; Jackson (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Jackson, Michigan is seeking a Personal Banker Associate I to join the Jackson Crossing team. Selected candidates will complete a 9-week onboarding with rotations in operations and Sales & Service, earning a certification to advance within the Retail Personal Banker family.

The role emphasizes consultative selling to identify customer needs, cross-selling to existing relationships, and collaboration with Mortgage, Small Business, and Investment partners to provide holistic

Qualifications

• Experience in financial services is preferred.
• Ability to understand financial products and needs.
• S.A.F.E. Act registration required by NMLS.

Responsibilities

• Use consultative sales to build customer profiles and assess financial needs.
• Maintain knowledge of Retail products and advise suitable solutions.
• Cross-sell to existing customers and participate in outreach events.
• Collaborate with partners and refer customers for holistic financial solutions.
• Assist with teller transactions and support branch operations.

Skills

Customer service

Sales ability

Communication skills

Financial literacy

Education

College degree or equivalent

Job description

Fifth Third Bank in Jackson, Michigan is seeking a Personal Banker Associate I to join the Jackson Crossing team. Selected candidates will complete a 9-week onboarding with rotations in operations and Sales & Service, earning a certification to advance within the Retail Personal Banker family.

The role emphasizes consultative selling to identify customer needs, cross-selling to existing relationships, and collaboration with Mortgage, Small Business, and Investment partners to provide holistic