Entry-Level Personal Banker: Build Relationships & Solutions

UMB Bank; Springfield (MO); On-site; USD 39,000 - 57,000; Full time

Job summary

UMB Bank in Springfield, MO is seeking a Personal Banker to build customer relationships and recommend financial solutions. The role emphasizes cross-selling, high-energy teamwork, and delivering outstanding customer experiences.

With extensive training on products and services, you’ll work closely with leaders and mentors to grow professionally while supporting branches’ objectives and serving diverse customers.

Qualifications

• HS Diploma or equivalent required.
• 1 year of experience in a retail environment with customer interactions.
• Ability to obtain NMLS registration within 90 days.

Responsibilities

• Ask personalized questions to convert transactions and service requests into cross-sell conversations while meeting customer needs.
• Create sales opportunities by calling leads, visiting businesses, and developing referral networks.
• Achieve daily key performance metrics while balancing priorities.
• Learn banking processes, cash handling, and documentation per industry standards.
• Perform other duties as assigned.

Skills

Customer service

Sales

Cross-selling

Relationship building

Communication

Attention to detail

Education

HS Diploma or equivalent

Job description

UMB Bank in Springfield, MO is seeking a Personal Banker to build customer relationships and recommend financial solutions. The role emphasizes cross-selling, high-energy teamwork, and delivering outstanding customer experiences.

With extensive training on products and services, you’ll work closely with leaders and mentors to grow professionally while supporting branches’ objectives and serving diverse customers.