Pediatric Scheduling Specialist

Medcarepediatric; Houston (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Comprehensive Healthcare Benefits

401(k) Plan

Employee Referral Bonus Program

Mentorship Program & Career Growth

Job summary

MedCare Pediatric is seeking a Patient Scheduler to coordinate care for our pediatric patients and families. This role manages patient and therapist schedules, communicates with families, and ensures appointments are coordinated efficiently.

The ideal candidate is organized, energetic, professional, and able to thrive in a fast-paced healthcare setting with a high volume of calls. 2+ years of pediatric healthcare or scheduling experience is preferred.

Qualifications

• 2+ years in pediatric healthcare, therapy, or patient scheduling.
• Comfortable managing a high volume of calls and scheduling requests.
• Strong organizational, communication, and multitasking skills.
• Excellent customer service and professional communication.
• Ability to work independently and collaboratively as part of a team.
• Energetic, goal-oriented, self-motivated, and dependable.

Responsibilities

• Coordinate patient and therapist schedules to support consistent and efficient care.
• Develop and maintain organized scheduling systems to maximize appointment availability.
• Contact families regarding schedule changes, appointment confirmations, and other scheduling needs.
• Answer, screen, and return phone calls, emails, and voicemail messages promptly and professionally.
• Coordinate therapist call-ins, coverage, and communication with appropriate staff.
• Complete and track required patient consent forms prior to or at the time of the initial evaluation.
• Assist with front desk responsibilities as needed, including answering phones, checking patients in, and collecting co-pays.
• Communicate effectively with families, therapists, and administrative staff to resolve scheduling issues and support a positive patient experience.

Skills

Pediatric healthcare experience

Call management

Organizational skills

Communication skills

Customer service

Team collaboration

Independent work

Motivated/energetic

Education

Bachelor's degree or equivalent

Job description

MedCare Pediatric is seeking a Patient Scheduler to coordinate care for our pediatric patients and families. This role manages patient and therapist schedules, communicates with families, and ensures appointments are coordinated efficiently.

The ideal candidate is organized, energetic, professional, and able to thrive in a fast-paced healthcare setting with a high volume of calls. 2+ years of pediatric healthcare or scheduling experience is preferred.