Entry-Level Operations Support & Reporting Coordinator

AEP Service Corporation; Rockport (IN); On-site; USD 54,000 - 79,000; Full time

Job summary

The Operations Support Coordinator at AEP Service Corporation provides foundational administrative and transactional support to plant Operations and Maintenance teams. This entry-level role focuses on accurate data entry, routine system transactions, document processing, and standard reporting to support day-to-day workflows.

You will learn core systems, processes, and compliance requirements while ensuring timely, accurate, and well-documented support activities.

Qualifications

• High school diploma required; associate degree or relevant coursework preferred.
• 2 years of administrative or operations support experience required
• Basic familiarity with CMMS or enterprise systems (e.g., Maximo) preferred or demonstrated ability to learn new systems quickly.
• Proficient in Microsoft Excel, Word, and Outlook; ability to use spreadsheets and templates for tracking and reporting.
• Strong attention to detail and accuracy, with the ability to follow established procedures.
• Basic organizational and time-management skills.
• Effective written and verbal communication skills and a willingness to ask questions and learn.

Responsibilities

• Perform accurate data entry and maintenance of work orders, preventive maintenance records, and basic system transactions within CMMS and related systems.
• Process incoming invoices, verify required documentation, and route items to appropriate approvers in accordance with established procedures.
• Assist with timekeeping activities, including routine time entry support, corrections, and documentation in accordance with payroll and labor rules.
• Support commodity receipt entry, materials documentation, and basic inventory or supply tracking as required.
• Prepare and distribute standard, recurring operational and administrative reports using established templates and guidelines.
• Maintain organized electronic and physical filing systems to support audit readiness, record retention, and easy retrieval of documentation.
• Provide general administrative support to plant Operations, Maintenance, and other functional teams, including scheduling support, data requests, and document preparation.
• Follow established procedures, controls, and safety requirements while identifying opportunities to improve accuracy and efficiency.
• Participate in training and development activities to build knowledge of plant operations, systems, and administrative processes.

Skills

Administrative experience

Attention to detail

Time management

Communication skills

Education

High school diploma

Associate degree or relevant coursework

Tools

CMMS (Maximo)

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

The Operations Support Coordinator at AEP Service Corporation provides foundational administrative and transactional support to plant Operations and Maintenance teams. This entry-level role focuses on accurate data entry, routine system transactions, document processing, and standard reporting to support day-to-day workflows.

You will learn core systems, processes, and compliance requirements while ensuring timely, accurate, and well-documented support activities.