Operations Support Coordinator - Specialist

Indiana Michigan Power Company; United States; Presencial; USD 54.000 - 79.000; Jornada completa

Descripción de la vacante

Indiana Michigan Power Company is seeking an entry-level Operations Support Coordinator to assist plant Operations and Maintenance with data entry, document processing, and standard reporting. You will learn core systems, maintain records, and support day-to-day workflows in a collaborative environment.

The role emphasizes accuracy, procedures, and compliance while providing training to build knowledge of plant operations and administrative processes.

Formación

• High school diploma required; associate degree or relevant coursework preferred.
• 2 years of administrative or operations support experience required.
• Basic familiarity with CMMS or enterprise systems (e.g., Maximo) preferred or demonstrated ability to learn new systems quickly.
• Proficient in Microsoft Excel, Word, and Outlook; ability to use spreadsheets and templates for tracking and reporting.
• Strong attention to detail and accuracy, with the ability to follow established procedures.
• Basic organizational and time‑management skills.
• Effective written and verbal communication skills and a willingness to ask questions and learn.

Responsabilidades

• Perform accurate data entry and maintenance of work orders, preventive maintenance records, and basic system transactions within CMMS and related systems.
• Process incoming invoices, verify required documentation, and route items to appropriate approvers in accordance with established procedures.
• Assist with timekeeping activities, including routine time entry support, corrections, and documentation in accordance with payroll and labor rules.
• Support commodity receipt entry, materials documentation, and basic inventory or supply tracking as required.
• Prepare and distribute standard, recurring operational and administrative reports using established templates and guidelines.
• Maintain organized electronic and physical filing systems to support audit readiness, record retention, and easy retrieval of documentation.
• Provide general administrative support to plant Operations, Maintenance, and other functional teams, including scheduling support, data requests, and document preparation.
• Follow established procedures, controls, and safety requirements while identifying opportunities to improve accuracy and efficiency.
• Participate in training and development activities to build knowledge of plant operations, systems, and administrative processes.

Conocimientos

Data entry

Attention to detail

Time management

Written & verbal communication

Educación

High school diploma

Associate degree or coursework

Herramientas

CMMS

Maximo

Excel

Word

Outlook

Descripción del empleo

Job Summary

The Operations Support Coordinator provides foundational administrative and transactional support to plant Operations and Maintenance teams. This entry level role is responsible for accurate data entry, routine system transactions, document processing, and standard reporting that support day to day operational workflows. The position focuses on learning core systems, processes, and compliance requirements while ensuring timely, accurate, and well documented support activities.

Job Description

• Perform accurate data entry and maintenance of work orders, preventive maintenance records, and basic system transactions within CMMS and related systems.
• Process incoming invoices, verify required documentation, and route items to appropriate approvers in accordance with established procedures.
• Assist with timekeeping activities, including routine time entry support, corrections, and documentation in accordance with payroll and labor rules.
• Support commodity receipt entry, materials documentation, and basic inventory or supply tracking as required.
• Prepare and distribute standard, recurring operational and administrative reports using established templates and guidelines.
• Maintain organized electronic and physical filing systems to support audit readiness, record retention, and easy retrieval of documentation.
• Provide general administrative support to plant Operations, Maintenance, and other functional teams, including scheduling support, data requests, and document preparation.
• Follow established procedures, controls, and safety requirements while identifying opportunities to improve accuracy and efficiency.
• Participate in training and development activities to build knowledge of plant operations, systems, and administrative processes.

What We’re Looking For

• High school diploma required; associate degree or relevant coursework preferred.
• 2 years of administrative or operations support experience required.
• Basic familiarity with CMMS or enterprise systems (e.g., Maximo) preferred or demonstrated ability to learn new systems quickly.
• Proficient in Microsoft Excel, Word, and Outlook; ability to use spreadsheets and templates for tracking and reporting.
• Strong attention to detail and accuracy, with the ability to follow established procedures.
• Basic organizational and time‑management skills.
• Effective written and verbal communication skills and a willingness to ask questions and learn.

What You’ll Get

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well‑being of our employees.

Where Putting the Customer First Powers Everything We Do!

At AEP, we’re more than an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions.

Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities.

If you're passionate about making a meaningful impact and being part of a forward‑thinking organization, this is the company for you!

Compensation Data

• Compensation Grade: SP20-004
• Compensation Range: $54,063.00 - $79,369.00

The Physical Demand Level

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equal Employment Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer‑employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.

When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Company Culture

We provide more than electricity to our millions of customers - we energize possibilities. We're redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.