Entry-Level Operations Support Coordinator

American Electric Power; Rockport (IN); On-site; USD 54,000 - 79,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

American Electric Power seeks an entry-level Operations Support Coordinator to provide foundational administrative support to plant Operations and Maintenance teams. The role focuses on accurate data entry, routine system transactions, document processing, and standard reporting to support day-to-day workflows in CMMS and related systems.

You will learn core systems and processes, ensure timely, well-documented support activities, and contribute to audit-ready filing and documentation.

Qualifications

• High school diploma required; associate degree or relevant coursework preferred.
• 2 years of administrative or operations support experience required.
• Basic familiarity with CMMS or enterprise systems (e.g., Maximo) preferred or demonstrated ability to learn new systems quickly.
• Proficient in Microsoft Excel, Word, and Outlook; ability to use spreadsheets and templates for tracking and reporting.

Responsibilities

• Perform accurate data entry and maintenance of work orders, preventive maintenance records, and basic system transactions within CMMS and related systems.
• Process incoming invoices, verify required documentation, and route items to appropriate approvers in accordance with established procedures.
• Assist with timekeeping activities, including routine time entry support, corrections, and documentation in accordance with payroll and labor rules.
• Support commodity receipt entry, materials documentation, and basic inventory or supply tracking as required.
• Prepare and distribute standard, recurring operational and administrative reports using established templates and guidelines.
• Maintain organized electronic and physical filing systems to support audit readiness, record retention, and easy retrieval of documentation.
• Provide general administrative support to plant Operations, Maintenance, and other functional teams, including scheduling support, data requests, and document preparation.
• Follow established procedures, controls, and safety requirements while identifying opportunities to improve accuracy and efficiency.
• Participate in training and development activities to build knowledge of plant operations, systems, and administrative processes.

Skills

Data entry

CMMS

Maximo

Excel

Word

Outlook

Timekeeping

Attention to detail

Communication

Education

High school diploma

Associate degree preferred

Tools

MS Office

Job description

American Electric Power seeks an entry-level Operations Support Coordinator to provide foundational administrative support to plant Operations and Maintenance teams. The role focuses on accurate data entry, routine system transactions, document processing, and standard reporting to support day-to-day workflows in CMMS and related systems.

You will learn core systems and processes, ensure timely, well-documented support activities, and contribute to audit-ready filing and documentation.