Entry-Level Operations Support Analyst: Docs, Testing & Liaison

Citibank (Switzerland) AG; San Antonio (TX); Hybrid; Confidential; Full time

Job summary

Citi is seeking an Assoc Ops Sup Analyst in San Antonio, TX, an entry-level operations support role. You will assist with testing, data reporting, and training, coordinating with operations, relationship managers, and clients to ensure accurate processing and compliance.

The position focuses on day-to-day operations support, risk awareness, and adherence to Citi policies, with opportunities to develop in a global bank environment.

Qualifications

• 0-2 years of relevant experience preferred.
• Knowledge of Business Banking, Citi Commercial Banking Products and Services.
• Proficient in Microsoft Office and strong communication skills.

Responsibilities

• Assist with creation, execution, and validation of VRU test plans and scripts to ensure enhancements go into production.
• Review VRU project requirements to ensure timelines and quality.
• Build and run MIS or financial forecast reports as needed.
• Research and interpret standard information and identify data inconsistencies.
• Assist in training team members on loan resources and testing for production validation.

Skills

Microsoft Office

Strong communication

Problem solving

Regulation B knowledge

Education

Bachelor’s degree

Tools

Factiva Searches

Job description

Citi is seeking an Assoc Ops Sup Analyst in San Antonio, TX, an entry-level operations support role. You will assist with testing, data reporting, and training, coordinating with operations, relationship managers, and clients to ensure accurate processing and compliance.

The position focuses on day-to-day operations support, risk awareness, and adherence to Citi policies, with opportunities to develop in a global bank environment.