Entry-Level Ops Support Analyst - VRU & Reporting

Citi; San Antonio (TX); On-site; USD 49,000 - 68,000; Full time

Job summary

Citi in San Antonio, Texas is hiring an Associate Operations Support Analyst to provide day-to-day operations support, including records, account maintenance, imaging, and opening new accounts with the Operations - Core Team.

You will assist in UAT planning, review VRU requirements, generate MIS reports, train teammates, and help resolve trouble tickets while upholding Citi's risk and regulatory standards.

Qualifications

• Bachelor's degree or equivalent experience required.
• Proficient in Microsoft Office and data interpretation.
• Strong written and verbal communication skills.
• Knowledge of Business Banking products is a plus.

Responsibilities

• Provide day-to-day operations support in Citi's Operations - Core Team.
• Assist with UAT planning, execution, and validation of VRU enhancements.
• Prepare MIS reports and assist in training team members.

Skills

Microsoft Office

Problem solving

Negotiation

Written communication

Verbal communication

Education

Bachelor's degree

Job description

Citi in San Antonio, Texas is hiring an Associate Operations Support Analyst to provide day-to-day operations support, including records, account maintenance, imaging, and opening new accounts with the Operations - Core Team.

You will assist in UAT planning, review VRU requirements, generate MIS reports, train teammates, and help resolve trouble tickets while upholding Citi's risk and regulatory standards.