Entry Level Online CSR - Training Provided

AIL; Chandler (AZ); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health Insurance Reimbursement

Company-Paid Life Insurance

Residual Income Opportunities

Leadership Development

Career Advancement

OPEIU Local 277 Union Representation (

Job summary

Globe Life AO is hiring Remote Client Success Specialists to provide exceptional customer service while helping clients understand their life, accident, and supplemental health insurance benefits. In this fully remote role, you'll connect with clients through scheduled Zoom and phone appointments, answer questions, provide personalized guidance, and build lasting relationships.

100% Remote Work, No Cold Calling – Clients Request Information, Full Training & Career Development.

Qualifications

• No previous insurance experience is required.
• We provide comprehensive training, mentorship, and ongoing support from day one.
• 100% Remote Work
• No Cold Calling – Clients Request Information
• Full Training & Career Development
• Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, or sales is welcomed—but not required.

Responsibilities

• Meet with clients virtually using Zoom and phone.
• Guide new clients through the enrollment process.
• Provide outstanding customer service and ongoing client support.
• Explain benefit options and answer client questions.
• Develop personalized solutions based on each client's needs.
• Maintain accurate client records and follow-up documentation.
• Build long-term client relationships through professionalism and trust.
• Participate in weekly coaching, mentorship, and leadership development.

Skills

Communication

Customer service

Remote work

Tech savvy

Job description

Entry Level Online CSR - Training Provided

Company:Globe Life AO
Location:100% Remote (United States)
Schedule:Full-Time | Flexible | Training Provided

Build a Career That Fits Your Life

Looking for awork-from-home careerwhere you can help people, enjoy schedule flexibility, and build long-term professional success?

Globe Life AO is hiringRemote Client Success Specialiststo provide exceptional customer service while helping clients understand their life, accident, and supplemental health insurance benefits. In this fully remote role, you'll connect with clients through scheduled Zoom and phone appointments, answer questions, provide personalized guidance, and build lasting relationships.

No previous insurance experience is required.We provide comprehensive training, mentorship, and ongoing support from day one.

100% Remote Work
No Cold Calling – Clients Request Information
Full Training & Career Development

What You’ll Do

• Meet with clients virtually using Zoom and phone.

• Guide new clients through the enrollment process.

• Provide outstanding customer service and ongoing client support.

• Explain benefit options and answer client questions.

• Develop personalized solutions based on each client's needs.

• Maintain accurate client records and follow-up documentation.

• Build long-term client relationships through professionalism and trust.

• Participate in weekly coaching, mentorship, and leadership development.

Why Join Globe Life AO?

100% Remote Work

Work from home anywhere in the United States.

Flexible Schedule

Design a schedule that supports your lifestyle and personal priorities.

Weekly Pay + Performance Bonuses

Earn competitive weekly income with uncapped performance-based earning potential.

Comprehensive Training

Receive virtual onboarding, one-on-one coaching, licensing guidance, and ongoing professional development.

Career Growth

Advance into leadership opportunities through performance, mentorship, and continuous learning.

Benefits

• Health Insurance Reimbursement

• Company-Paid Life Insurance

• Residual Income Opportunities

• Leadership Development

• Career Advancement

• OPEIU Local 277 Union Representation (where applicable)

Recognition & Incentives

Top performers may qualify for company-sponsored incentive trips, leadership conferences, and recognition programs.

What We're Looking For

• Strong communication and interpersonal skills.

• Customer-focused mindset with a passion for helping others.

• Positive attitude and willingness to learn.

• Self-motivated, dependable, and organized.

• Comfortable working independently in a remote environment.

• Basic computer proficiency and reliable high-speed internet.

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, or sales is welcomed—but not required.

Why Globe Life AO?

For more than70 years, Globe Life AO has helped protect working families by providing trusted insurance solutions and outstanding client service.

Our mission is simple:

Protect Every Child. Serve All Working People.

We're committed to helping our team members build meaningful careers through mentorship, professional development, and opportunities for long-term advancement.

Interview Process

All interviews are conducted virtually through Zoom, making the hiring process convenient and accessible from anywhere.

Ready to Get Started?

If you're looking for a rewardingremote customer service careerwhere you can help others, grow professionally, and enjoy the flexibility of working from home, we'd love to hear from you.

Globe Life AO

Work From Home. Help Clients. Build Your Future.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

Be at least 18 years of age and legally eligible to work in the United States
Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
Complete required training and participate in virtual meetings
Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.