Entry Level Onboarding Associate

Aerotek; San Jose (CA); On-site; USD 33,868 - 48,236; Full time

Benefits offered by this job

Medical, dental, vision

HSA & 401k account

20 days of paid time off

Paid holidays

Parental/Family leave

Employee discounts

Job summary

Aerotek is looking for a Field Operations Associate in San Jose, California. You will manage onboarding processes, ensure compliance, and provide exceptional customer service. The position offers an hourly rate of $29.80 and a potential performance-based annual bonus of $4,000. Additional benefits include medical, dental, vision, generous paid time off, and more. Ideal candidates have a Bachelor's Degree and experience in customer service or sales within a team-oriented environment.

Qualifications

• Bachelor’s Degree is preferred.
• Customer or sales focused experience is required.
• Experience in a team-oriented environment is essential.

Responsibilities

• Ensure client pre-employment requirements are up to date.
• Manage onboarding packet requirements.
• Enter and manage background checks and drug tests.
• Ensure contractor compliance with E-Verify requirements.
• Provide exceptional customer service in front office.
• Organize and maintain office supplies and paperwork.

Skills

Customer service

Sales experience

Team-oriented environment

Education

Bachelor’s Degree (preferred)

Job description

Overview

Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

Why Aerotek?

Aerotek prioritizes inclusivity and fosters a magnetic work environment that empowers employees to achieve both personal and professional aspirations. The corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within.

As a Field Operations Associate you will…

• Ensure client pre‑employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
• Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks, etc.) and update the Candidate Tracker with contractor data until the candidate is cleared to start.
• Enter and manage background, drug testing and medical screening processes for contractors.
• Manage contractor compliance with key E‑Verify requirements (e.g., expired documents, expired compliance).
• Provide outstanding front office customer service (telephone and reception area).
• Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory.
• Provide world‑class customer service in every interaction to ensure a quality candidate experience.

Let’s talk money and perks!

Aerotek offers an hourly rate of $29.80 as well as a performance‑based annual bonus potential of $4,000.

Additional benefits include

• Medical, dental and vision
• HSA & 401k account
• 20 days of paid time off as well as paid holidays
• Parental/Family leave
• Employee discounts

Do you have the following?

• Bachelor’s Degree (preferred)
• Customer or sales focused experience
• Experience in a team‑oriented environment

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Location: US‑CA‑San Jose

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237‑6835 or email [e-mail] for other accommodation options.