Field Operations Associate

Aerotek; Florence (KY); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA & 401k

Paid time off

Parental leave

Employee discounts

Job summary

Aerotek, an Allegis Group company, is seeking a Field Operations Associate in Florence, KY. The role focuses on onboarding, compliance, and front‑office customer service to ensure a smooth contractor start.

You will handle background checks, drug testing, and E‑Verify tasks, while coordinating with Compliance and field teams to maintain accurate contractor data and a positive candidate experience.

Qualifications

• Experience in front‑office customer service and handling onboarding documents.
• Customer or sales focused experience is preferred.
• Experience in a team‑oriented environment and delivering world‑class service.

Responsibilities

• Ensure client pre-employment requirements, forms, policies, and onboarding documents are current and validated with Compliance.
• Manage onboarding packets (authorization forms, drug tests, background checks) and update Candidate Tracker until candidate is cleared.
• Enter and manage background, drug testing and medical screening processes for contractors.
• Manage contractor compliance with E‑Verify requirements (expired documents, compliance).
• Provide outstanding front office customer service (telephone and reception).
• Order and organize office supplies, manage mailing/shipments, file and maintain office directory.

Skills

Customer service

Teamwork

Front office

Customer-focused

Education

Bachelor’s degree

Job description

Overview

Why Aerotek?

Aerotek is an operating company within Allegis Group, a global leader in talent solutions.We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

Working at Aerotek and why you will love it…

At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within.

As a Field Operations Associate you will…

• Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
• Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.
• Enter and manage background, drug testing and medical screening process for contractors.
• Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance).
• Provide outstanding front office customer service (telephone and reception area)
• Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory.
• Provide world class customer service in every interaction to ensure a quality candidate experience.

Let’s talk money and perks!

Aerotek offers an hourly rate of $20.19 as well as a performance-based annual bonus potential of $4,000.

Additional benefits include:

• Medical, dental and vision
• HSA & 401k account
• 20 days of paid time off as well as paid holidays
• Parental/Family leave
• Employee discounts

Do you have the following?

• Bachelor’s Degree (preferred)
• Customer or sales focused experience
• Experience in a team-oriented environment

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors