Spanish Bilingual Onboarding Associate

Aerotek; Austin (TX); On-site; USD 24,082 - 34,299; Full time

Benefits offered by this job

Medical, dental and vision

HSA & 401k account

20 days of paid time off

Parental/Family leave

Employee-led resource groups

Job summary

A staffing solutions company in Austin is seeking a Field Operations Associate to manage onboarding processes for contractors. You will validate and manage compliance with client requirements while providing outstanding customer service. The ideal candidate has a Bachelor’s degree and experience in customer service or sales. This role offers an hourly rate of $21.19 plus potential performance bonuses and comprehensive benefits including medical, dental, and 20 days of paid time off.

Qualifications

• Bachelor's degree preferred for the role.
• Experience in customer service or sales is required.
• Ability to work in a team-oriented environment.

Responsibilities

• Ensure client pre-employment requirements are validated.
• Manage onboarding packets for contractors.
• Provide front office customer service.

Skills

Customer service skills

Team-oriented experience

Attention to detail

Education

Bachelor's Degree (preferred)

Job description

Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

Working at Aerotek and why you will love it…

At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within.

As a Field Operations Associate you will…

• Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
• Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.
• Enter and manage background, drug testing and medical screening process for contractors.
• Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance).
• Provide outstanding front office customer service (telephone and reception area)
• Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory.
• Provide world class customer service in every interaction to ensure a quality candidate experience.

Let’s talk money and perks!

Aerotek offers an hourly rate of $21.19 as well as a performance-based annual bonus potential of $4,000.

Additional benefits include:

• Medical, dental and vision
• HSA & 401k account
• 20 days of paid time off as well as paid holidays
• Parental/Family leave
• Employee-led resource groups

Do you have the following?

• Bachelor’s Degree (preferred)
• Customer or sales focused experience
• Experience in a team-oriented environment