Entry-Level Network & VoIP Administrator

Hampton University; Hampton (VA); On-site; USD 50,000 - 65,000; Full time

Job summary

Hampton University seeks an entry-level Network Administrator to assist in monitoring, maintaining, and administering the university’s network and telecommunications infrastructure. You will support wired and wireless networks, IP-based phone systems, RingCentral, and related services under close supervision.

Responsibilities include troubleshooting, configuring RingCentral, maintaining documentation, and assisting with upgrades and security practices to ensure reliable operations for faculty

Qualifications

• Associate degree or higher in IT, CS, Networking, or related field.
• Knowledge of TCP/IP fundamentals, routing, switching, and connectivity concepts.
• Experience with RingCentral, VoIP, or related communications technologies is a plus.
• Experience with Windows Server environments and Hyper-V virtualization is beneficial.
• Strong troubleshooting, analytical, and problem-solving skills.
• Effective verbal and written communication; ability to work in a team.

Responsibilities

• Assist with monitoring and support of the university network infrastructure, including wired and wireless networks and telecommunications systems.
• Troubleshoot network connectivity, IP telephony, RingCentral voice, video, messaging and collaboration issues; coordinate with vendors and campus stakeholders.
• Serve as the primary RingCentral administrator, ensuring reliability and performance for faculty and staff.
• Provision, configure, and manage RingCentral users, call routing, IVRs, voicemail, messaging, and related settings per university standards.
• Perform routine maintenance of network and telecommunications equipment and implement approved changes under change management.

Skills

TCP/IP basics

Troubleshooting

Analytical thinking

Verbal & written comm

Team collaboration

Education

Assoc. degree IT/CS

Bachelor’s degree preferred

Tools

RingCentral

Windows Server

Hyper-V

VoIP platforms

Job description

Hampton University seeks an entry-level Network Administrator to assist in monitoring, maintaining, and administering the university’s network and telecommunications infrastructure. You will support wired and wireless networks, IP-based phone systems, RingCentral, and related services under close supervision.

Responsibilities include troubleshooting, configuring RingCentral, maintaining documentation, and assisting with upgrades and security practices to ensure reliable operations for faculty