Network Engineer I: Teams Telephony & Campus Networking

Florida Gulf Coast University; North Lake Village (FL); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Florida Gulf Coast University seeks a Network Engineer I to install, maintain, and evaluate network systems and communications equipment. You will serve as the primary administrator of the Teams Telephony environment on campus and contribute to design, deployment, and support of university networking services.

The role emphasizes collaboration, reliability, and timely delivery of network solutions within an on-site, mission-driven environment.

Qualifikationen

• This position requires either four years of directly related full-time experience or a Bachelor's degree from an accredited institution in Computer Science or related field.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, Access, PowerPoint, Publisher and Outlook).
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Aufgaben

• Coordinates operational activities for maintaining network systems and communications services including patching, backups, configuration, updates, and documentation.
• Participates in the installation and maintenance of network communications equipment.
• Troubleshoots network issues within established guidelines.
• Develops new techniques and procedures to enhance university networking and communications services.
• Reviews progress, evaluates results, recommends new processes, and promotes best practices.
• Works with vendors to complete projects such as cable/equipment installations.
• Troubleshoots data cabling issues.
• Reports on network performance.
• Serves as an escalation point for Teams Telecommunications tickets.
• Tracks tickets in work order system.

Kenntnisse

Networking concepts

OSPF/RIP/BGP

Microsoft Teams Call Queues

Customer service

Team collaboration

Problem solving

Ausbildung

Four years of directly related full-time experience

Bachelor's degree in Computer Science or related field

Tools

Palo Alto Networks

Juniper Networks

Extreme Networks

Cisco Networks

Jobbeschreibung

Florida Gulf Coast University seeks a Network Engineer I to install, maintain, and evaluate network systems and communications equipment. You will serve as the primary administrator of the Teams Telephony environment on campus and contribute to design, deployment, and support of university networking services.

The role emphasizes collaboration, reliability, and timely delivery of network solutions within an on-site, mission-driven environment.