Entry-Level Network Analyst — Court IT & Networking

Massachusetts Black Women Attorneys; Boston (MA); On-site; USD 84,000 - 124,000; Full time

Job summary

Massachusetts Trial Court is looking for a Network Analyst I to install and configure network and end user equipment, monitor networks, and troubleshoot issues to ensure reliable performance across court locations.

The role involves coordinating with court personnel and vendors, maintaining security configurations, and supporting tickets in ServiceNow. Strong communication and problem-solving skills are required.

Qualifications

• Technical degree or certification required.
• 3 years of related work experience.
• Equivalent combinations of education and experience considered.

Responsibilities

• Monitor network availability and bandwidth usage.
• Create utilization and capacity reports.
• Configure and maintain network equipment and services.
• Troubleshoot networking issues and assist end users.
• Work with vendors and court departments to implement changes.

Skills

Troubleshooting

Problem solving

Installation and monitoring

Verbal and written communication

Time management

TCP/IP protocols

Firewall concepts

Networking concepts

Education

Technical Degree or similar certification

Tools

Barracuda Load Balancers

Check Point Firewall

Job description

Massachusetts Trial Court is looking for a Network Analyst I to install and configure network and end user equipment, monitor networks, and troubleshoot issues to ensure reliable performance across court locations.

The role involves coordinating with court personnel and vendors, maintaining security configurations, and supporting tickets in ServiceNow. Strong communication and problem-solving skills are required.