Entry-Level Member Service Rep - Launch Your Banking Career

ATLANTIC FEDERAL CREDIT UNION; Sanford (ME); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

11 paid holidays

PTO

Medical and dental insurance

Employee assistance programs

401(k)

Stakeholders Financial Reward Program

Clothing allowance

Competitive pay

Job summary

Atlantic Federal Credit Union is seeking a friendly and detail-oriented Member Service Representative to greet members, handle transactions, and guide them to the right banking options. You will balance cash, support security and compliance, and assist with daily branch operations.

This role offers growth within a credit union, ongoing training, and opportunities to advance into lending or leadership tracks as you build a lasting career in financial services.

Qualifications

• 1-3 years' experience working with people.
• Comfort in a fast-paced environment and a knack for solving problems.
• Strong attention to detail and a commitment to getting it right.
• Flexibility to travel to nearby branches as needed.

Responsibilities

• Greet members and handle their everyday transactions, accurately and confidently
• Listen, ask questions, and connect members with the right accounts, loans, or digital tools
• Keep things running smoothly by balancing your cash drawer and following security and compliance standards
• Pitch in with daily branch operations like opening/closing and audit support
• Answer vital banking questions and deepen every relationship.

Skills

Customer service

Attention to detail

Problem solving

Communication skills

Travel flexibility

Education

High school diploma

Job description

Atlantic Federal Credit Union is seeking a friendly and detail-oriented Member Service Representative to greet members, handle transactions, and guide them to the right banking options. You will balance cash, support security and compliance, and assist with daily branch operations.

This role offers growth within a credit union, ongoing training, and opportunities to advance into lending or leadership tracks as you build a lasting career in financial services.